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About

【About Us】

  • Authenticity Guaranteed: Established in 2016 as a 5-star rated shop on Carousell, we sell 100% authentic UK-edition products only. All items are sourced from official or authorized channels, with all JELLYCAT products originating directly from the official UK store (excluding select regional exclusives).

  • Copyright Disclaimer: We do not hold copyrights to any brands. All trademarks and copyrights belong to their respective owners. Images and details are shared for informational purposes only.

【Shipping & Delivery】

  • In-Stock Items: All items are in stock by default.

  • Fast Dispatch: Orders are dispatched or sent to the pick-up point within 1–3 business days upon order confirmation.

  • Urgent Orders: For urgent requests, please contact us in advance via WhatsApp or Instagram.

  • Delivery Coverage: Shipped from Hong Kong, supporting delivery to Hong Kong and Macau. Shipping fees are calculated automatically at checkout.

  • Free Shipping: Enjoy Free Shipping on single orders over HK$800 (discount applied/displayed automatically at checkout).

  • JELLYCAT Dust Bag Add-on: Jellycat branded dust bags are not included by default. If required, please add one to your cart before checkout (limit 1 per item).